AS ISO/IEC 20000.2-2007

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Adopts ISO/IEC 20000-2:2005 to represent an industry consensus on quality standards for IT service management processes.

Product Details

Edition:
1st
Published:
02/22/2007
ISBN(s):
0733780458
Number of Pages:
35
File Size:
1 file , 2.7 MB
Product Code(s):
10149021, 10148984, 10149009